Privacy Policy

Core Privacy Commitment: At UsedPhone.bd, we respect your personal privacy and are committed to maintaining the confidentiality and integrity of your personal information. We do not sell your personal data to any third parties under any circumstances.

Our Commitment to Privacy

This Privacy Policy outlines how UsedPhone.bd collects, utilizes, stores, and protects information gathered from visitors and registered members of our website. By accessing, browsing, or utilizing any feature of UsedPhone.bd, you acknowledge and agree to the information practices described in this policy.

Information We Collect

We collect information to facilitate transparent marketplace connections and provide a secure trading environment. The categories of information we collect include:

  • Account Registration Details: When you register an account, we collect your name, email address, mobile phone number, administrative location (division, district, and area), and password hash.
  • Listing Information: Details you provide when posting a smartphone advertisement, including device brand, model, storage, battery health percentage, pricing, physical condition notes, and uploaded device photographs.
  • Support Inquiries and Communications: Information provided when submitting contact forms, support tickets, or reporting suspected marketplace violations.
  • Automated Device and Technical Data: Standard technical information collected during website access, including browser type, operating system, IP address, referral sources, and interaction telemetry to monitor site performance and security.

Zero Third-Party Data Selling

We Do Not Sell Your Data: UsedPhone.bd strictly upholds a zero-tolerance policy against the sale of personal information. We do not sell, rent, trade, or monetize your personal contact information (email addresses, phone numbers, or user profiles) to third-party data brokers, marketing agencies, or unrelated commercial entities.

How We Use Information and Direct Contact

We use the information collected exclusively for legitimate marketplace operations, including:

  • Facilitating buyer-to-seller interactions for published smartphone advertisements.
  • Verifying user accounts, preventing fraudulent listings, and detecting unauthorized access.
  • Contacting users directly when necessary regarding account status, listing verifications, fraud investigations, support ticket resolutions, or critical marketplace service announcements.
  • Maintaining website security, safeguarding database integrity, and complying with applicable legal obligations.

By providing your contact details (such as email address or phone number) during registration or inquiry submission, you explicitly consent that our administration team may contact you regarding your account, listings, or customer support inquiries.

Advertising Platforms and Cookies

To keep UsedPhone.bd free and accessible to all smartphone buyers and sellers across Bangladesh, our website may display third-party advertisements and utilize digital advertising platforms (such as Google AdSense and partner display networks).

These advertising partners may use cookies, web beacons, and similar tracking technologies to serve relevant, non-intrusive advertisements based on your general browsing patterns. You may adjust your browser cookie preferences at any time to restrict or block non-essential tracking cookies.

By continuing to use our website, users acknowledge and accept the presence and operation of these third-party advertising platforms.

Data Security and Storage

We implement industry-standard technical and organizational security controls to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All database interactions utilize encrypted Cloudflare infrastructure, secure cryptographic password hashing, strict role-based access restrictions, and Cross-Site Request Forgery (CSRF) defenses.

Data Retention and Account Deletion

We retain personal information for as long as your account remains active or as needed to provide marketplace services. Users may request account deactivation, listing removal, or deletion of stored personal details at any time by contacting our support team.

User Rights and Choices

Every user retains the right to:

  • Access and review the personal information associated with their account profile.
  • Update, correct, or amend outdated contact information and listing details.
  • Request the removal of completed or expired smartphone advertisements.
  • Opt out of optional promotional communications while maintaining essential account service alerts.

Policy Revisions and Acceptance

UsedPhone.bd reserves the right to update this Privacy Policy periodically to reflect technological advancements, operational requirements, or regulatory changes. Any updates will be published directly on this page. Your continued use of UsedPhone.bd following any updates constitutes acceptance of the modified Privacy Policy.

Contact Our Privacy Team

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please submit an inquiry via our Contact Support page.